Software and systems
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The project is a solution to transform the tourism sector by modernizing travel agencies through an innovative tool based on automation and artificial intelligence.
This project proposes the following:
- Revolutionize customer service through automated service tools, providing fast, efficient and personalized service, 24 hours a day, 7 days a week.
- Reduce customer waiting times;
- Increase the rate of problem resolution;
- Improve the customer experience;
- Free up time for agents to focus on higher value-added activities.
- Speed up the creation of budgets, automating this budget creation process, carrying out it in a short time, based on customer preferences and needs. This will allow agencies to:
- Increase the conversion rate of quotes into sales;
- Improve customer satisfaction with the purchasing process;
- Reduce operating costs.
- Increase the conversion rate of leads into customers;
- Identify and qualify sales opportunities more efficiently;
- Strengthen after-sales, maintaining constant communication with customers after the sale, offering support, promoting new trips and building customer loyalty.
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