Suporte Técnico de Informática: Manutenção preventiva de hardware e software, manutenção de impressoras (recarregamento, cadastro de usuário, remoção de papéis presos, troca de tonners), manutenção de equipamentos de áudio e video (montagem, verificação e auxílio técnico).
Auxílio em Suporte Técnico - troca de equipamentos, troca de peças de máquinas, instalação e configuração de roteador, formatação e configuração de computadores.
In this specialization, learners improved their understanding of intermediate grammar. They learned about perfect verb tenses and modals, as well as adjectives and adjective clauses. Learners were challenged to learn "tricky English" grammar that many English learners find frustrating. All of these topics helped learners to improve their fluency in the English language. To complete the specialization, learners showcased their new grammar knowledge in a multi-media "scrapbook" that they submitted for feedback.
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