I'm Helsineia *****, a professional with over 7 years of experience in customer service, commercial support, and administrative management. I focus on solving problems with speed, empathy, and professionalism.
I work with:
Customer service (pre- and post-sales);
Technical support (Service Desk / Help Desk);
Organization of administrative processes and routines;
Team training;
Productivity improvement using tools like Trello.
I'm communicative, reliable, and committed to delivering results. If you're looking for someone you can trust to handle your customer service or help organize your business, I’m here to help!